FAQs

Are there any women's clothing?
Our clothing is all unisex sizing and designs. Size guides are provided in all relevant product descriptions.

Do you ship worldwide?
Yes we do, we ship to almost every country in the world. But, as we are based in the United Kingdom, shipping prices will vary massively.

How should I wash the printed garments?
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

How should I wash embroidered garments?

Embroidered shirts also can be machine-washed cold and inside-out on a gentle cycle with a mild detergent and similar colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option. If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.

After washing, don't leave the clothing soaking, or lying in a pile while wet. Do not wring out the embroidered articles, but if you want to tumble-dry them, use a cool air setting.

If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.

How should I clean my cap(s)?

The best way to clean your caps is to hand-wash them instead of placing them in a washing machine. This will help with retaining their shape and won't diminish the quality of the embroidered design.

We recommend you wash them with a mild detergent (not bleach), in lukewarm water. If there are any spots that require more attention, then you can use a brush with soft bristles.

What if my order is damaged in the mail?
If something arrives damaged, send a photo of the damaged goods to contactodyssey.rocks@gmail.com, then we'll gladly send a replacement at no cost to you.

How do I report a problem with my order?
Go to the Contact Us page or email us at contactodyssey.rocks@gmail.com, please be aware that we may require a photo to be submitted with your problem report to begin a reshipment. It is always best to include photos with your initial problem report to avoid delays.